Video Call Applications

Ccmena

VoiceVision provides the ability to enhance your contact center with personalized visual communications for new revenue-generating services and a superior customer experience.
Considering that Internet and 3G technology is highly used for every day to day communications, more and more people have access to real-time video communications through video-enabled handsets, web cameras and videophones in the office, at home and on the road.

The Benefits of Video
VoiceVision offers a personalized contact experience to your clients and prospects, allowing you to provide a personalized and superior service. This personalized touch will give your clients the reassurance they need when dealing with a web based communication media. You can provide revenue-generating point to point and multipoint rich media services to mobile subscribers that match the ease-of-use, reliability and cost of traditional mobile telephony and data services.
Live, video-based services offer real added value, and are a high margin complement to traditional voice and data services. This technology can complete calls from 3G videophones to IP-based video answering/mail machines, a necessary component of 3G video telephony architecture. These can be applicable to online banking, sales and technical support environments. Video can be used to demonstrate your product in order to accelerate the sales cycle.
This innovative product can put you ahead of your competition, by providing a personalized and superior service.

Key Features

  • Quality of Service (QoS)
  • Load Balancing & Redundancy
  • Supported Protocols
  • SIP
  • H. 323
  • RTSP
  • 3G-324M mobile
  • ISDN ITU-T H.320
  • Video Codec's
  • H.263
  • H. 264
  • MPEG4
  • Audio Codec's
  • AMR
  • G.711
  • G.723.1
  • G.729
  • AAC-LC