Syntellect

CCMENA - Syntellect

Syntellect contact center solutions enable you to deliver, continually assess and fine-tune customer service across your organization. Additionally, you will provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance.
Syntellect contact center solutions include:

  • Syntellect Communications Portal
  • Syntellect CIM
  • CT Connect
  • PhoneLink - Salesforce.com
  • PhoneLink - Siebel
  • VoiceXML Studio
  • CT ADE
  • Voiyager

With more than two decades of industry-leading experience, Syntellect’s contact center solutions help our clients reduce costs, improve efficiencies and solve business problems through a strategic balance of interaction management software and unrivaled support. Syntellect solutions help deliver a superior customer experience that builds value and develops long-term customer relationships.