Built on VPI EMPOWER's ultra-secure and reliable enterprise architecture, VPI CAPTURE ESSENTIAL™ leverages 15 years of R&D investment, thousands of successful deployments and proven integrations with all major communications platforms. This ready-to-use, next-generation logging recorder installs quickly to immediately ensure compliance, manage liability risk and optimize workforce efficiency - at a value unmatched in the industry today! VPI CAPTURE ESSENTIAL is ideal when cost is a concern but you do not want to compromise on reliability, security and ease of use.

• Proven Reliable Call Recording Platform with 15-year History
  
• Fastest Time to Value – Rapid Implementation with Proven Integrations
  
• Most Secure Solution Available Today Unique, Award-Winning Search, Playback and Reporting Capabilities
  
• Lowest True Cost of Ownership
  
• Several Optional Contact Center Quality and Performance Optimization Modules
  
• Highly Rated and Endorsed by Industry Analysts and Experts 

Fastest Time to Value

1. Unique, Award-winning Capabilities that come standard, ready-to-use with VPI include:

• Web Browser-based Access and Administration
  
• LDAP/Active Directory Support for authentication credentials and streamlined user administration
  
• Secure, End-to-End and AES 256 File Encryption
  
• File Watermarking to ensure file authenticity
  
• Automated Variable Retention down to the channel level – set rules to define what types of recordings are retained for what period of time
  
• Personalized Web Dashboards with several built-in reports you can choose to display
  
• Interactive, Drill-through Heat Maps for easy identification of trends and high-value calls
  
• PCI-DSS Compliant – Protect Sensitive Information
  

2. Certified and Compliant-Tested Integrations with All Major Platforms including Cisco, Avaya, Mitel and many more for seamless integration into your evolving environment!

3. Fastest Implementation Time including Cisco, Avaya, Mitel, Aspect and more for seamless integration in your evolving environment.

• Software-based – uns on non-proprietary hardware. Supply and support your own servers if desired.
  
• Remote Installation Available in Most Cases
  
• Web-based Centralized Access and Administration – Protect Sensitive Information
  
• LDAP/Active Directory Support – immediately leverage user roles, rights, additions and changes made in other applications.

4. Lowest True Cost of Ownership

• “Forklift Upgrades” are a Thing of the Past with VPI – Count on easy upgrades that don’t require a lot of new hardware or extensive professional services costs when new versions are introduced.
  
• Single System Supports VoIP, Digital and Analog Communications to protect your investment and support their evolving environment. Use the same Web-based interface for unified access and same file formats for VoIP, digital, and analog recording.