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News and Events |
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MOBISION selects VOCALCOM's Hermes.NET for its call center in
Lebanon. |
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Lebanon, June 3, 2009 - MOBISION the Iraqi Mobile TV Provider Choose the World’s VoIP leader VOCALCOM as partner for its Contact Center in Lebanon. An important partnership, regional and strategic, because the activity of Mobision requires a high technology foundation they choose the world VoIP leader whom is Vocalcom...
For more information click here |
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Ingate and Dialogic Team Up on Enterprise SIP Trunking Solution |
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STOCKHOLM, and PARSIPPANY, NJ, May 26, 2009 - Ingate® Systems, which develops firewall technology and products that enable trusted Unified Communications, and Dialogic Corporation ("Dialogic"), a global provider of world-class products and technologies for multimedia and signal processing, today announced that they have completed the necessary testing to validate the Dialogic® 2000 Media Gateway Series (DMG2000) as interoperable with Ingate SIParator® and Ingate Firewall® products. The combination of a DMG2000 gateway and an Ingate SIParator or Ingate Firewall will allow enterprises utilizing legacy PBX and Contact Center systems to easily and securely adopt SIP trunks as a replacement for traditional PSTN voice services.
For more information click here
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Product Updates |
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Dialogic® 4000 Media Gateway Series Hosts ESTOS CallControlGateway for Microsoft® Office Communications Server 2007 Release 2 |
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STARNBERG, GERMANY and RENNINGEN, GERMANY - June 24, 2009 - ESTOS GmbH, a leading manufacturer of Unified Communications Software and Dialogic Corporation ("Dialogic"), a global provider of world-class products and technologies for media and signal processing today announced that the Dialogic® 4000 Media Gateway Series (DMG4000 Series) will host the ESTOS CallControlGateway software, in addition to providing the mediation server role for Microsoft® Office Communications Server 2007 R2 (OCS R2).
For more information click
here |
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Syntellect Announces Outbound Communicator for CIM |
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PHOENIX – June 6, 2009 – Syntellect, Inc., a leading provider of contact center management solutions, announced today the upcoming release of Syntellect Outbound Communicator. Fully integrated with Syntellect’s award-winning Customer Interaction Management (CIM) 7.0, Outbound Communicator helps reach customers more quickly and improves agent efficiency through the use of automated outbound technologies.
For more information click
here |
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VPI Call Recording and Quality Monitoring Solutions Now Compliant on Three of Avaya’s Latest Communications Platforms at Once
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CAMARILLO, CA — VPI (Voice Print International), a leading provider of integrated interactions recording and workforce optimization solutions and a member of the Avaya DevConnect program since 2002, today announced that it has added to its growing list of Avaya compliant solutions. VPI CAPTURE interaction recording and VPI QUALITY agent evaluation applications are compatible with key Avaya inbound and outbound contact center solutions, a leading global provider of business communications applications, systems and services.
For more information click
here |
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Communications Solutions |
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GMT Partners with Contact Center Solution Provider Syntellect
in a Strategic Selling Agreement |
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Norcross, GA — June 19, 2009: GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that they have signed a strategic partnership agreement with Syntellect, Inc., a premier provider of enterprise-class contact center solutions. The agreement enables Syntellect to resell GMT’s award-winning GMT Planet®, an enterprise workforce optimization solution, and GMT SureServices™, a suite of end-to-end client lifecycle professional services, through its global sales network...
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VOCALCOM Receives 2008 Communications Solutions |
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HERMES.NET Recognized for Outstanding Innovation Tuesday, May 26, 2009, Montreal, Canada — VOCALCOM announced today that Technology Marketing Corporation (TMC) has named HERMES.NET as a recipient of a 2008 Communications Solutions Product of the Year Award. Within the Vocalcom product portfolio list you will find the latest ACD, IVR, PREDICITVE DIALING, HOSTED SOLUTIONS, CALL RECORDING, CTI, SCRIPTING SCREEN POP, SPEECH ENGINE, HOSTED SOLUTIONS, VOIP/HMP ENGINE, REPORTING, SUPERVISION AND EMAIL MANAGEMENT.
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Nuance Communications Receives 2008 Communications Solutions Product of the Year Award |
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BURLINGTON, MA — June 3, 2009 — Nuance Communications, Inc. (NASDAQ: NUAN)announced today that Technology Marketing Corporation (TMC) has named Nuance Notification Hub as a recipient of a 2008 Communications Solutions Product of the Year Award. Nuance Notification Hub is a complete outbound telecom solution that enables automated, personalized, actionable notifications over SMS, email and voice that can...
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