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News and Events |
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Syntellect Ltd. Attains ISO 9001:2008 Certification |
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FLEET, ENGLAND, UK – July 15, 2009 – Syntellect, Inc., an industry leader in contact centre and self-service technology, is pleased to announce that its EMEA headquarters has been awarded the Certificate of Recognition by BSI, for operating a Quality Management System which complies with the requirements of ISO 9001:2008. The certificate is in scope for contact centre interactions solutions and services encompassing design, sales, specification, delivery, implementation and support.
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University of California, San Diego Medical Center Selects Nuance’s Dragon Medical to Enhance EHR Rollout |
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BURLINGTON, MA — July 20, 2009 — Nuance Communications, Inc. (NASDAQ: NUAN), a leading supplier of speech solutions, today announced that University of California, San Diego Medical Center (UCSD Medical Center) selected Dragon Medical for use at multiple facilities to expand physicians’ options for documenting electronic health records (EHRs) to include real-time speech recognition. With Dragon Medical, physicians can document patient encounters via their voice for editing in real-time, without the need for medical transcription or reliance on typing and mouse navigation to complete an EHR.
For more information click here |
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SBI Mutual Fund Deploys Nuance Powered Technology to Enhance Customer Experience |
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INDIA — July 21, 2009 — Nuance Communications, Inc. (NASDAQ: NUAN) today announced that SBI Funds Management Pvt. Ltd. (a joint venture between State Bank of India and Société Générale Asset Management) has deployed a new IVR solution based on Nuance Recognizer to deliver speech-based self-service interactions for its customers. The IVR, deployed by SBI Funds Management, is a next generation system that will enable its customers to use their voice, instead of traditional touch-tone environment, for interactions with the IVR for self-service.
For more information click here |
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Product Updates |
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Syntellect Releases VoiceXML Studio 7.2 for Communications Portal |
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PHOENIX – July 9, 2009 – Syntellect, Inc., an industry leader in contact center and self-service technology, today announced the availability of Syntellect VoiceXML Studio 7.2, the latest version of its award-winning VoiceXML development environment. VoiceXML Studio 7.2 accelerates the creation of VoiceXML-based voice solutions by 50% or more. It is also tightly integrated with the Syntellect Communications Portal, providing developers with a comprehensive VoiceXML offering.
For more information click
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Nuance and IBM to Develop, Market and Deliver Speech Solutions for Ten Industries |
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BURLINGTON, MA and ARMONK, NY — July 27, 2009 — Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech solutions, and IBM (NYSE: IBM), a pioneer in speech technology, today announced that the companies have entered into a comprehensive Joint Initiative Agreement to further accelerate innovation and advanced speech recognition solutions for enterprises, consumers and partners worldwide. This new partnership builds upon the technology and IP collaboration between the companies announced earlier this year.
For more information click
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Communications Solutions |
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Dialogic Corporation to Present at 2009 ClueCon Telephony Developers Conference |
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Two representatives from Dialogic Corporation ("Dialogic"), a global provider of world-class products and technologies for multimedia and signal processing, have been selected to speak at the 2009 ClueCon Telephony Developers Conference.
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HomeTech, Incorporated: Providing Security and Ease of Use with WinScribe |
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Chicago, IL (PRWEB) July 28, 2009 - HomeTech, Incorporated is a leading transcription services solution provider for the insurance industry. The group currently provides transcription support services to over 600 branch offices of 48 major property and casualty companies across the United States. When HomeTech recognized that finding a file transfer solution that was both secure and easy to use was critical to their on-going success, HomeTech turned to WinScribe .
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Nuance Communications Joins Symbian Foundation |
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BURLINGTON, MA — July 20, 2009 — Nuance Communications, Inc. today announced that it has been accepted as a member of the Symbian Foundation, enabling Nuance to further develop and deploy innovative mobile solutions that enhance and simplify devices based on the Symbian operating system (OS). Symbian provides the world’s leading open mobile OS, shipping in over 250 million mobile devices to date...
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