Converged Communications (CCMENA)
News Update - April 2010
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News and Events

CCMENA helps Al Ain Hospital to Improve Their Dictation and Transcription Workflow Process with WinScribe Digital Dictation Software

Al Ain Hospital is a highly specialised acute care and emergency hospital with 412 beds, over 200 doctors and 30 medical departments and divisions. It is one of the two major hospitals in the Al Ain region of the Emirate of Abu Dhabi belonging to the health system of the Abu Dhabi Health Services Company SEHA...

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Dialogic® 4000 Media Gateway Series Receives Unified Communications 2009 Product of the Year Award

Innovative gateways recognized for enabling Microsoft solutions
Parsippany, New Jersey, April 26, 2010 - Dialogic Corporation ("Dialogic"),
a global provider of world-class products and technologies for media and signal processing, announced today that Technology Marketing Corporation (TMC®) has named the Dialogic® 4000 Media Gateway Series (DMG4000) as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

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Wave IP 500 wins Unified Communications 2009 Product of the Year Award

Technology Marketing Corporation (TMC) has named the Wave IP 500 converged telephony system for branch and small offices as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

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Turkey - PUSULA NET Replace its actual solution by Vocalcom's HERMES.NET Contact Centre Software

Turkey - PUSULA NET, one of important outsourcer in Ankara with 200 seats, providing services for the first telecom operator, replace its actual solution by HERMES.NET V4 after two weeks benchmarking. PUSULA NET appreciate Predictive Dialing, Detailed Reporting, Improve efficiency in outbound calls management, Callback application, Lake of performances, Lake of productivity, easy integration with third part application.
Product Updates

Dialogic Enables SIP Migration for Genesys Customers

Dialogic® Media Gateways validated for use with Genesys 8
Genesys G-Force 2010, Chicago, April 13, 2010 - Dialogic Corporation ("Dialogic"),
a global provider of world-class products and technologies for media and signal processing, today announced that Dialogic has embarked on a phased effort to validate various Dialogic® products for use with Genesys Voice Platform 8 and Genesys Outbound. The first phase has been completed and Dialogic has validated the interoperability of the Dialogic® 2000 Media Gateway Series (DMG2000) for use with Genesys Voice Platform 8 allowing the Genesys partner network to use the DMG2000 in the deployment of SIP-based voice self-service solutions.

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Speech Recognition Capabilities Added to the DiaStar™ Server

Parsippany, NJ - April 20, 2010 - Dialogic Corporation ("Dialogic"), a global provider of world-class products and technologies for multimedia and signal processing, and LumenVox, an innovator in speech recognition technologies, today announced the integration of the DiaStarTM Server, release 2.1 and the LumenVox Speech Engine. This integration brings the power and flexibility of the LumenVox ASR solution to Asterisk® developers building voice and video applications with the DiaStar Server. New and enhanced features that are now available through this integration include...

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Syntellect Launches CT Connect for Siebel

PHOENIX – April 8, 2010 – Syntellect® CT Connect™ for Siebel provides Siebel CRM users with a fully featured, switch independent CTI solution including Screen Pop and Click-to-Dial functionality for under $400 per seat. This solution can be deployed and operational across an enterprise in two weeks or less, with minimal organizational disruption. For those with existing Siebel CTI Connect, a direct support agreement with Syntellect will provide expansion and upgrade opportunities immediately.

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WinScribe Releases Digital Dictation Application for iPhone

Auckland, NZ, 20 April, 2010 - WinScribe Inc., the market innovator in digital dictation, transcription, and workflow management, has launched an application for the iPhone, making professional dictation and document control available to the world’s millions of iPhone users.

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Public Relations

Radisys to present on next-generation networks at ABI FOUMS' 4G Networks: LTE & WIMAX conference

HILLSBORO, Ore. — April 13, 2010 — RadiSys® Corporation (NASDAQ: RSYS), a leading provider of innovative hardware and software platforms for next generation IP–based wireless, wireline and video networks, today announced that it will participate in the ABI Forums' 4G: LTE & WiMAX Conference to be held April 15–16, 2010 in Hong Kong, China. Anthony Ambrose, RadiSys General Manager and Vice President, will present the ways that the next generation of AdvancedTCA platforms, ATCA 4.0, will enable applications that meet telecom customers' demands.

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Radisys to present on next-generation Voice Quality

HILLSBORO, Ore. — April 14, 2010 — RadiSys® Corporation (NASDAQ: RSYS), a leading provider of innovative hardware and software platforms for next generation IP-based wireless, wireline and video networks, today announced that it will participate in the Wainhouse Research CSP Summit to be held April 19, 2010 in Berlin, Germany. Ray Adensamer, RadiSys Senior Product Marketing Manager, will present recent advances in HD voice and what is required from a platform perspective.

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Syntellect Announces CT Connect for Siebel Support and Upgrade Program for Existing Oracle Siebel CRM Users

PHOENIX - April 14, 2010 - Syntellect announces that it will now offer and support Syntellect CT Connect™ for Siebel directly to all new and existing Oracle® Siebel CRM CTI Connect clients, including those who were recently informed by Oracle that Siebel CTI Connect is no longer supported in Siebel CRM v8...

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eGate Customers Look to Orion Health for Simplified Interface Migration

Santa Monica, California April 21, 2010 – Hospitals and health systems using Sun Microsystems' sunsetting eGate are turning to Orion Health™ Rhapsody Integration Engine to help them quickly, accurately and cost-effectively migrate their existing interfaces, while also adopting a solution that provides greater flexibility, stability, and a more robust system.

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Sagem-Interstar’s IP Fax Solutions Now Rated “Avaya Aura™ 5.2.1 Compliant”

Montreal, Canada – (Marketwire – April 19, 2010) – Sagem-Interstar (Sagemcom Group), the global leader in advanced fax solutions for IP networks (www.sagem-interstar.com), today announced that its XMediusFAX software only T.38 FoIP server solutions are compliant with key IP telephony solutions from Avaya, a leading global provider of business communications applications, systems and services.

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