Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM solutions will empower your company to optimize business operations and gain a long-term competitive advantage in the market.

Terrasoft CRM is an easy-to-use CRM application, which provides a superb interface between technology and the “best business practice” implementation.

Terrasoft CRM 3.X

Terrasoft CRM 3.X platform enables creating CRM solutions tailored to the specific business needs of customers.

The platform is provided with any edition of Terrasoft CRM.

Terrasoft CRM platform creates the opportunity to develop absolutely unique CRM solutions tailored to the most specific business needs.

Terrasoft CRM customization has been significantly reduced in time. New powerful configuring tools available in the Terrasoft CRM 3.X platform can reduce the development period up to 50%.

E-mail

Terrasoft CRM 3.X contains inbuilt Email client that provides complete email functionality for small business, including bulk email sending, message templates, email rules, grouping and quick search. Each message can be linked to the account, contact, document or sale.

Terrasoft provides customization tools that enable every company modify all aspects of the system to fit the unique business needs. Inbuilt Script Editor, Report Builder, Filter Editor, Plug-ins support and open database add a significant value to every CRM implementation.

Data Exchange

With the help of Replication Utility you can continue using Terrasoft CRM at home, or on the road without Internet connection. When you return to the office this utility will synchronize your database with office general database.

If you have branch offices in the different parts of the world you can synchronize CRM databases to use a single customer data source business-wide. The Replication Utility will enable you to exchange and synchronize data between remote offices by email.

Call Center

None of the incoming calls will be missed thanks to the Call Center software capabilities. Outgoing and incoming calls can be automatically processed and registered in Terrasoft CRM software to allow users concentrate on their core business.

Terrasoft CRM Web provides almost the same functionality as desktop version and contains the following sections: Accounts, Contacts, Sales, Documents, Campaigns, Products, Tasks and Library. You can use the desktop and web version in the same system.

Resolved Tasks

• Regulate and automate business process
• Manage sales
• Provide outstanding customer service
• Manage resources
• Streamline the document flow
• Manage customer information
• Leverage marketing efficiency
• Manage projects
• Manage time
• Govern analytics