Need to record for compliance, quality management, sales verification, business intelligence, or any other purpose?

We offer robust, notably nice call recording software solutions which can be customized and scaled to meet the demands of organizations of all kinds – from small contact centers to global enterprises employing in-house, and/or remote agents.

VPI Call Recording is the most reliable, flexible, and feature-rich call recording software solution available today. This award-winning technology integrates seamlessly into a wide range of network configurations and TDM and Voice over IP telephony environments - in any combination.

Benefits of VPI Call Recording Software

• Reliably record 100 percent of call, and data interactions in single or multi-site environments of any size. You decide what to retain and for how long by implementing flexible, intelligent business rules.
• Count on the industry’s most resilient, reliable solution - choose from a wide variety of robust, fault-tolerant configurations.
• Enjoy unsurpassed efficiency and ROI! The unified platform supports virtually any PBX – digital or analog, TDM or VoIP, individually or blended – with a unified interface and industry standard file formats.
• Easy transition from traditional to VoIP - no need for a complete system change-out. Migrate to VoIP recording at your own pace.
• Access VPI systems directly or transparently via your other business or telephony applications – open APIs enable any level of customization and integration.
• Gain valuable insights and intelligence from your recorded data immediately!
• Improve Customer Satisfaction!