Hermes pro All in The Box Call Center Solution. Based on Intel's Dialogic platform, hermes pro is a all in one turn key call center software solutions leveraging all communication channels: outbound dialing engine, ACD, group based call distribution, Interactive voice response, inbound email and fax distribution, integrated scripting tool, web enabled navigation and ability to connect to legacy data base systems.Hermes pro software is based on Intel-Dialogic platform. Hermes pro software is the most complete call center software, known as a efficient, easy to use, rich functionality, and powerful. Theses assets explain Hermes pro software's success all over the world.

Over and above its rich functionality, hermes pro offers an extensive set of ergonomic, intuitive and simple to use tools.

Key Features

• Solution « All in the Box »
  
• Full Media Blending
  
• ACD
  
• IVR
  
• Emails Treatment
  
• Automatic Call Recording
  
• Remote listening
  
• Talk time Acceptance
  
• Appointment Management
  
• Quotas Management
  
• Predictive dialer & Automated Dialer
  
• Send SMS
  
• Native CTI
  
• Simple and intuitive interfaces
  
• Recognized by the National Minister of Education in France